Customer Satisfaction Increases More Than 70% When Service Technician Resolves The Issue At First Time

Mobile App for customer and service engineer for quick communication

Significant increase in First Time Fix Rate

Quick retrieval of asset details by checking in with QR code

Customers can track the technicians who are on the way to their premises.

Barriers on ticket communication lifted with clear illustration of issue by photos/videos.

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To stay current in the fast paced digital world, the maintenance service providers have to embrace and adopt new technologies. Our advanced solutions make field service business organized bringing forth the power of teamwork in a distributed remote work environment with enormous capability of mobile app for effective team collaboration & quickest outreach.

Monitor, Measure & Manage Your Field Service Technicians, Assets Using Innomaint FSM Software that Smartens Day to Day Operations.

Gain complete visibility of entire field service maintenance realm to ensure operational consistency.

Introducing Innomaint AI based Field service management Software that
caters all your field service business requirements.

Mange your service business easily:

Tight grip on Technicians

Admin can track the movements of technicians all the way through the work order.

Reuse of knowledge of seniors

The knowledge of skillful technicians can be captured in the system as solution bank and made instantly available to field technicians at work.

Easy retrieval of Work Order

Upon scanning the QR code, service technician can view the Work Order, tasks assigned to him quickly.

Customer & Technician Feedback

Technicians feedback is also recorded for knowing two sides of the same icon.

Easier asset identification

The detailed location hierarchy makes it easy for the service engineer to identify the asset mentioned in the ticket.

Quickly recover R.O.I

Quickly recover R.O.I with increased automation of work orders & cost effectiveness of Innomaint.

Get Your Field Service Management Software

Want To Manage Your WorkOrder Smartly?

Send us a request for demo and We will get back to you shortly!

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Improve Productivity & Efficiency

Get real time GEO Location Tracking for a close follow up with the field force technicians and take smart decisions for scheduling the next job

Advanced Multilocation Management helps you improve field service operations across business locations

SLAs, Reminders & Escalations Service Level Agreements can be defined for each stage of the ticket, reminder and escalation alerts can be triggered upon violations

Stock alert for spare parts inventory At the end of each transaction on spare parts the closing stock alert is given.

PPM task reports and Breakdown ticket reports shall automatically be mailed to the customer as ‘Pdf’ files

Powerful KPI Reports Variety of reports provide you valuable insights that help in informed decision making

Additional Features

We’re trusted by hundreds of clients across industry verticals

Frequently Asked Questions

Why do we need field service management software?

Our field force automation software streamlines the maintenance and repair processes, improving the efficiency of maintenance and repair processes, reducing costs, and improving productivity.

Does the software have a mobile app for technicians to use in the field?

Yes, Our FSM software solution offers an Android & iOS mobile app for technicians to use in the field.

Does the software offer integrations with other tools and systems that you use?

Our FSM solutions offer integrations with other tools and systems, such as CRM software and accounting systems. This can help streamline processes and improve efficiency.

Does Innomaint provide any post-implementation training for users?

We offer free training to help users configure and use the application quickly and easily for one month. Customers can avail of additional training upon payment.

Does the software have any security measures in place to protect customer data?

Our solutions typically have security measures to provide cent percent protection to our customer data. They include measures such as encryption, secure servers, and access controls.

Can I track the technician's location via mobile?

Yes. Field managers and customers can track the technician’s current location, route taken, and mileage through our mobile application.

Awards & Recognitions

Real Testimonials

About Real Impact

Innomaint drives technicians, manager and support agents. Read and watch customers have to say about the real change they experienced.

The Software allowed us to manage all our maintenance activities in one place. Helps tackle costing/budget better and better maintenance scheduling...

SENTHIL

General Manager
Vickrah Plastics

It makes our work easy and systematize, big help to our company. Support are very friendly and active.

FERDINAND

Maintenance Head
Sourcing Links Est

It was good experience intrinsically all the requirements are covered in your software

SUDHAKAR

Vice President
AAR Consulting & services Pvt Ltd

Innomaint provides good service. The application is associated with minimal downtime. Customer care is excellent. Everything is good.

LIJIN S

Mining & Metals
GemcoKati Exploration Pvt. Ltd

We hold several long-term AMC with multiple clients for our services. Preventive Maintenance, Report Generation and Ticket Assignments to Technicians are effective with Innomaint. Feature richness, ease of use and reports are the primary reasons for us to choosing Innomaint.

SHARAD K

Asst Manager Planning & Control
Majees Technical Services LLC

Our overall experience of the application is Good. Most of the features in the market are available. Service post-sale and customer service are good.

VINAYAKUMAR M

Manager
KUEHNE NAGEL LLC

Innomaint is flexible, adaptable, user friendly and cost effective. It was a good experience monitoring, measuring and managing day-to-day maintenance operations for various facilities and contracts. The web version of the platform is also easy to handle for our technicians, supervisors & engineers.

JOJI J

Asst. Manager
Bahwan Engineering Co.

It is a good experience until now. The user interface of the application is good. It is very reliable and efficient in managing tasks and also gives an update on daily basis.

ANKIT S

Senior Project Engineer
Daifuku Co., Ltd

ASSET LIFE CYCLE MANAGEMENT

End to End Asset Life Cycle Management from acquisition, tagging, tracking, periodic maintenance to disposal.

The process by which an organization keeps up the profitability of its asset, at its maximum, for the entire life cycle of the asset is known
as Asset Life Cycle Management.

✔ Prolongs asset longevity ✔ Keeps a check on maintenance cost ✔ Enables you stick to your budget

ASSET TRACKING WITH BLE/RFID/QR CODE

Trace, Track & Manage moving assets in real-time with BLE Beacon.

Just mount BLE Beacons/RFID sensors on the assets. These sensors can report entry and exit within a short range of readers for live tracking of assets.

✔ Live moving asset tracking via mobile ✔ 2x data transfer and communication speeds ✔ Robust and precise indoor tracking

OEE MONITORING

Measure Productivity levels of assets live w.r.t Availability, Performance & Quality.

A relatively new world class IoT technique that helps you measure asset productivity levels by filling up certain values and performing calculations automatically.

✔ Exclusive Dashboard for OEE calculation ✔ Helps you uncover the reason for under performance ✔ Establish quantifiable performance benchmarks

INTERACTIVE ASSET FLOOR PLAN

A pictorial representation of asset hierarchy in each floor with dynamic schedule triggering.

Simplify complex floor layouts with clear instructions in-house for contracted technicians and new technicians with zoom in and zoom out capabilities.

✔    Enable technicians to quickly find the assets in a complex set-up
✔    Trigger schedules for multiple assets from a single site map
✔    Ensure many assets do not simultaneously pull out from production cycles

PROCUREMENT MANAGEMENT

Easily create purchase requests for spares of best quality at best prices.

Our integrated web portal makes your online purchases easy by combining a vendor portal and an e-procurement software for quick interaction with the supplier.

✔ Online vendor portal with organized supplier information ✔ Ability to check out competitive vendors quickly ✔ Create Quote requests and view related reports in one place

IoT ENERGY MONITORING

Get live data on energy consumption and turn off unduly high consumption units automatically.

HVAC systems account for a whopping 40 to 60 percent of energy consumption by a commercial building. Connect IoT sensors and see the data periodically.

✔ Informed maintenance decisions for acceptable levels of energy efficiency ✔ Study patterns for a facility, as a whole, or for individual tenants ✔ Ensure many assets do not simultaneously pull out from production cycles

INVENTORY MANAGEMENT

Manage various inventories across your business locations from your mobile.

Associate QR codes to each inventory item to reduce inventory management costs by storing & retrieving all the information associated with a simple mobile scan.

✔ Have accurate information on closing stock after each transaction ✔ Maintain the right balance between overstocking and shortage ✔ Acquire the right stock at right time with minimum reorder alerts

FIXED ASSET AUDITING

Ensure the primary assets are at their current location along with identity verification.

Verify serial number, make, model, manufacturer, good operating condition, placement of assets using QR codes, RFID and assess their current value.

✔ Assess current value by several prevailing depreciation methods ✔ Ensure the safety of assets and they are put to desired use ✔ Automate physical audits to a greater extent using digital tools

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