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People whose companies do business with us or register for use of our software or our services (together referred to in this policy as “our service”).

1. The information we collect about you

When your company registers for our service, we collect the following personal information from you:

1.1 name;

1.2 postal address, email address, telephone number and the commercial entity you work for;

1.3 Device & Location Data (Android Mobile App Users — if enabled)
If you use our mobile application and choose to allow location access:

i) Foreground Location:
Collected only when the app is actively in use. This helps ensure accurate assignment of tasks and service tickets.

ii) Background Location:
Collected only if you grant the "Allow all the time" permission. This enables essential operational functions such as:

• Location-based check-in and check-out
• Attendance verification
• Activity history and workflow accuracy

Location data is used exclusively to support core service operations including ticket management, task execution, and verification of technician presence at the job site.

2. How we will use the information about you

We gather this information to allow us to process your registration, process any requests you may make for our services, provide our services, and deal with any support issues. The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to the conduct of your account and the provision of our services in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you as an individual. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services or our product.

3. Marketing

We may also wish to provide you with information about special features of our service and/or provide you with related information from third parties that we think may be of interest to you. If you prefer not receive this information, please send a blank email message to support@innomaint.com. If you agree to us providing you with marketing information, you can always opt out at a later date.

4. Our use of cookies and other information gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function if you remove cookies from your browser.

As is true of most websites, we gather certain non-personally identifiable information from visitors to our website automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, click stream data and other fields.

We use this information to analyses trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

5. How we protect your information

We use a variety of industry-standard security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people.

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

6. Payment Processing for InnoMaint

All payments made in respect to our InnoMaint Service will be processed by a third party credit card processor.

7. Access to your information and updating/correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to support@innomaint.com. We may make a small charge for this service. We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to support@innomaint.com. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

8. Sale of business

If our business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

9. Your consent

By submitting your personal information, you consent to the use of the information as set out in this policy.

10. Changes to privacy policy

We keep our privacy policy under regular review. If we change our privacy policy, we will post the changes on this page, and place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated on 2nd May 2017.

11. How to contact us

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments, please send an email to support@innomaint.com Vijay Global Services is a Private Limited Company registered in India, whose registered office is at Madurai
1.2 postal address, email address, telephone number and the commercial entity you work for;