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How a Bakery Chain Boosted Uptime & Cut Costs with InnoMaint’s Maintenance Solution

How a Bakery Chain Boosted Uptime & Cut Costs with InnoMaint’s Maintenance Solution

A large retail chain of bakery business currently operating in 9 countries, employing around 5000 people, grossing few hundred million dollar annual revenue is a long time customer of Innomaint. It contemplates entering into the non-aerated drinks segment.

Industry Food
Location India

Problem Statement

The group was carrying out scheduled maintenance operations and sudden repair of breakdowns by storing the data on operations in an excel sheet. This approach worked out well during the initial years.

But with the increase in the number of stores at each location, the excel-based approach failed to scale up. Tracing the data on repairs, planning, and executing preventive maintenance schedules became frustrating and time-consuming.

Many a time the managers-in-charge of maintenance forgot the month in which services of equipment were due. The organization wished to track the availability and consumption of spares in real-time and alert them on nearing Planned Preventive Maintenance schedules.

They wished to digitalize their entire maintenance operations as a run-to-failure approach proved to be expensive in the long run.

Problem

Solutions  by InnoMaint

The maintenance solution provided by InnoMaint automated the workflows for PPM and Breakdown modules. The maintenance manager and technicians who were long used to the old traditional techniques felt fresh and excited as they could feel the difference from the early stages. The work handover between maintenance teams was smooth and each technician was empowered with clear work instructions accessible via the mobile app. The entire team felt rejuvenated. Mobile alerts reminded technicians of the work orders assigned to them. The application provided a centralized view of the availability of spares, closing stock on each transaction, and alerted stakeholders when each item reached minimum re-order levels.

Solution

Results

PPM compliance increased with prompt reminders and escalations.

The management was able to measure the work duration with accurate time stamps on work.

Organization-wide visibility of spares helped in faster procurement of those in low stock.

The count of Breakdowns decreased significantly, saving unnecessary costs.

How a field service company turned the tables on maintenance

How Roxy Roller Mills maintained quality throughout entire food supply chain

How did a leading medicine manufacturer lighten compliance with a digital trail and bettered inventory management

How did a leading medicine manufacturer lighten compliance with a digital trail and bettered inventory management

With a humble beginning as a pharmacy in 1935 Mumbai, Medisynth Chemicals ventured into the manufacture of homeopathic medicines in 1974 under the name of Beck & Koll laboratories.

Its state-of-the-art GMP-compliant manufacturing facility in Navi Mumbai procures genuine herbs worldwide and formulates homeopathic medicines with a team of experienced homeopaths.  Their formulations are one of the best in the industry.

The products and their effects are studied extensively in clinic evaluation by professionals with extensive knowledge in their areas of expertise. Their medicines meet Indian and International standards and are easily accessible nationwide.

Medisynth Chemicals has a unique reputation for being one of the first homeopathic units in Mumbai. Its automated labeling and documentation procedures amount to high accuracy and reliability in sealing and packaging the medicines.

Industry Health Care
Location India

Problem Statement

  • Looking for software to maintain their production assets & IT assets.
  • The Management wished to oversee maintenance activities through a cloud application with a centralized asset portfolio and maintenance transaction storage.
  • Get rid of the hardships stemming from manual PPM execution and gain a better grip on restraining equipment downtime.
  • Maintenance heads sought a dedicated inventory system to track and maintain spare parts and their utilization.
Problem

Solutions  by InnoMaint

Innomaint automated asset management using its EAM software to schedule and track preventive tasks such as inspection, calibration, monitoring, etc. During the implementation phase, we mapped the production & IT assets to their respective categories in the application.

We created service categories and grouped the maintenance under their category.  The maintenance managers can view the dynamic workload of each technician belonging to the group on the eve of task assignments.

They could easily check over the progress of any preventive or corrective work order in a few clicks via a mobile app from any remote location. It helped the supervisors approve service requests, offer instant help to technicians with reusable solutions, and accelerate work progress while on the move.

All stakeholders were up-to-date on work status and had a clear visibility of the concerned tasks. The application enabled the technicians to work in a time-bound manner with enhanced responsibility and accountability.

The PPM schedules created in the application help technicians carry out work in the form of the execution of digital checklists in a proper sequence that covers all the execution steps covering the good practices and safety precautions. These checklists are easily followable by any technician.

Timely notification of preventive and corrective maintenance tasks to the technicians helps them get to work quickly for reduced costly incidents and equipment downtime. Hence, there was no room for any PPM task that was due to slip through the cracks.

The inventory management module helps maintenance managers and technicians track spare stock and other details about the spares from the comfort of a mobile app without correspondence with inventory managers or physically visiting inventories.  It was easy to track spare consumption for PPM schedule & breakdown tickets.

Solution

Results

Easy regulatory compliance

Optimal inventory stock with minimum reorder level alerts

30% increase in asset uptime

Improved team coordination with reduced task confusion.

Met production demands with operational consistency

40% increase in MTBF (mean time between failures)

How a field service company turned the tables on maintenance

How Roxy Roller Mills maintained quality throughout entire food supply chain

How did Innomaint help a spices manufacturing giant, Swastiks Masala, automate procurement and achieve world-class production standards

How did Innomaint help a spices manufacturing giant, Swastiks Masala, automate procurement and achieve world-class production standards

With over 40 years in the food industry(spices), the long-serving Swastiks Masala preserved its impressive legacy, carving a niche for authentic and tasty flavor, earning loyal customers across South India with a strong network of 250 dealers.

The spices manufacturer has nine manufacturing plants in the state of Karnataka. It manufactures its diverse products following Good Manufacturing Practices(GMP). Spices have been an inseparable part of Indian cuisine for ages. India had trade relations with several nations owing to the spices grown here. The demand and popularity of spices in preparing a nourishing and delicious meal is well known.

Industry Food
Location India

Problem Statement

  • The Swastiks team was looking for a centralized platform to manage daily maintenance operations across their nine manufacturing facilities in Karnataka.
  • They wished to modernize inventory stock management to elevate storage standards.
  • Monitor production lines to upgrade overall equipment efficiency in line with world-class production standards.
  • Automate Procurement Management with a dedicated digital system to avoid delays, late purchases, and increased raw material costs.
Problem

Solutions  by InnoMaint

 Innomaint offered a modern EAM platform to drive agility and efficiency in managing operations. The application automated preventive, condition-based, and corrective maintenance workflows.

Swastiks team configured all the assets across their plants in various locations in a single EAM application. The application upheld the confidentiality of asset and service details in each location with visibility restricted to the respective Location Heads. It provided across-the-location visibility to Global Maintenance Heads. 

InnoMaint’s preventive maintenance module helped them plan and schedule maintenance activities with real-time notifications, ensuring the timely completion of tasks. 

It simplified maintenance planning and scheduling with uniform work distribution, balancing expertise and availability. Maintenance supervisors intervened, tracked, and managed tasks in real-time from remote locations, easily via mobile. It facilitated obtaining prompt approvals(from plant-in charges) to go forward with the maintenance. It leads to improved accountability and task efficiency.

Any worker in the production unit could instantly raise Breakdown service requests using the InnoMaint mobile app with a QR code scan easily. Upon receipt of such an emergency request, the application notified Location heads instantly and automatically assigned a Service Technician. 

The escalation management system provides for complaint management, wherein the system creates complaints automatically when techs breach pre-defined conditions. The application routes the auto-generated complaints to the intended teams and higher levels based on the frequency of violations for quick resolution of long pending issues.  

 Apart from maintenance modules, Innomaint provided Swastiks with a single-point procurement management module to centralize vendor information, track vendor performance, compare quotes and invoices, optimize the supply chain, etc.

The main warehouse and sub-stores are configurable in the application. When a need for spare arises, a request is submitted via the application. Upon the availability in the concerned store, it is dispatched, failing which the request is directed to the main warehouse. 

The application is smart enough to add items that have reached minimum re-order levels automatically to the automatically generated purchase list. Automation promptly notifies the serial or parallel approvers configured to approve the request to speed up procurement and approvals by obtaining, comparing quotes, or reusing previous purchase requests. 

The procurement management module provides an exclusive workflow to perform quality checks on arrived items at the central warehouse, return defective items, update GRN, and distribute items to sub-stores in various facilities based on the need. 

Production units easily calculated OEE metric precisely for a particular day, shift, operator, room, etc. It helped production units identify the reasons for the underperformance of production cycles and implement corrective measures quickly. 

By helping Swastiks overcome maintenance management and production challenges, Innomaint helped them unlock the full potential of their food production units. 

Solution

Results

40% improvement in employee performance with a balanced and productive workforce.

Time-bound maintenance activities for 25% increase in machinery life.

Minimum spare re-order alerts help in maintaining ideal inventory stock levels.

Comprehensive reports on the procurement process for continuous improvements.

Spend visibility helps the management plan the budget for the next annual year

The OEE module helps track their production and machine efficiency for unparalleled operational success.

OEE helps plan shift closures and calculate the availability, performance & production quality 

How a field service company turned the tables on maintenance

How Roxy Roller Mills maintained quality throughout entire food supply chain

How did the INOX multiplex chain reduce the likelihood of incidents with maintenance automation

How did the INOX multiplex chain reduce the likelihood of incidents with maintenance automation

INOX Leisure/INOX Movies is an Indian multiplex chain based in Mumbai. The company, a subsidiary of USD 5 Billion INOX Group, has 722 screens in 170 multiplexes across 74 cities. The company went public in Nov. 1999. In a significant move, INOX Leisure acquired 89 Cinemas in 2006 and merged with PVR Cinemas, the largest cinema chain in India, last year.

INOX has pioneered plenty of ‘firsts’ in the Indian entertainment industry, including:

  1. the first screen with MX4D® Theater Effects. 
  2. operation of a multiplex with Laser Projection for all the screens. 
  3. INOX’s 7-star cinema viewing experience
  4. vibrant and lively KIDDLES for the young audience. 
Industry Cinema
Location India
Problem Statement

While carrying out critical equipment maintenance, the entertainment giant faced incompleteness issues in service. There is a tendency to skip a few steps in maintenance, which is unacceptable given their reputation and the business size.

If such deficiencies in service lead to downtime of critical equipment, it would be disruptive to the business. Hence Management wished to be proactive in maintenance with digital transformation as a precautionary measure.

Maintenance managers experienced difficulties tracking the Housekeeping activities. They sought a mechanism to manage the incidents, as and when they arise, to channel them for driving through completion.

Read to understand how InnoMaint helped their maintenance team meet those challenges head-on.

Problem

Solutions  by InnoMaint

InnoMaint provided a world-class maintenance solution

that helps technicians on site with access to the right tools, information, and processes to complete their work.

INOX Movies standardized its internal maintenance operations with our cloud and mobile app-based digital solution. As InnoMaint EAM software is a lightweight mobile app, the maintenance team installed it on their smartphones.

Supervisors defined schedules and set the frequencies at which the maintenance schedules need to open up, at frequent or irregular intervals, to prepare the facilities for screening the movies.

Innomaint provided them with the feasibility to define simple, clear, and complete checklists for equipment maintenance. The schedule creator annexed documents and images to the checklists for easy understanding and implementation. Supervisors auto-assigned schedules to the maintenance crew, including housekeeping staff. The assignee received notifications on task assignments via mobile. They worked on it, recorded it, and communicated the work status via a digital pipeline.

InnoMaint provided the flexibility to reject assignments citing valid reasons and re-assigning jobs without delay based on live visibility into the current workload of each worker across the shifts.

Maintenance managers used monitoring points to track Diesel Generator(DG) running hours and trigger condition-based preventive maintenance tasks.  

Upon every incident or faulty operation, the first observer of the defect created a service request via mobile with a simple QR code scan. The supervisor received the request from anywhere on his mobile and routed it into the system as a work order. They tracked the ticket progress at each stage based on completion time against time-bound service level agreements.

Solution

Results

PPM compliance improved by 15%.

Turn around time(TAT) of the incidents improved by 20%.

On-time completion of jobs with an increased job completion ratio

Ability to perform condition-based maintenance.

Quick service requests with simple QR code scan via mobile app.

Reduction in likelihood of unexpected incidents.

Improved asset lifecycle.

How a field service company turned the tables on maintenance

How Roxy Roller Mills maintained quality throughout entire food supply chain

How a top-notch logistics partner used InnoMaint to achieve a very high availability of 20,000+ critical assets

How a top-notch logistics partner used InnoMaint to achieve a very high availability of 20,000+ critical assets

A leading fully integrated logistics solution providers in India is a proud customer of Innomaint.  It’s world-class infrastructure and cutting-edge technological capabilities reflect the highest quality of logistics operations. 

Its nationwide network is quite strong in every state across the length and breadth of the country. With a formidable team of several thousand people, the logistics provider delivers round the clock, 365 days a year. 

Industry Logistics solution
Location India

Problem Statement

As the logistics solution provider branched out its cost centers across districts, the Management felt the pain in monitoring their ground handling equipment spread across the cost center, state, and region. 

The firm runs serial line operations. Equipment breakdown in any location paralyzes their entire regular business operation. The manual communication of intimating any such failure melts away the message when passed through the hierarchy as the higher authorities don’t receive it.

The firm looked for a software application to maintain and manage mission-critical equipment such as Pallet Trucks, TBC Belt Conveyors, Dock levelers, Cage trolleys, Forklifts, etc. 

They were unsure of the availability and reliability of their critical assets, whose failure halts the loading and unloading process delaying the shipment. They wished the software helps in the upkeep of around 20,000 assets across the country, providing them an MHE Report every week for visibility into the MTTR, MTBF, and the availability in each cost center. 

Problem

Solutions  by InnoMaint

Using the InnoMaint application, the senior management, including Cost center managers, gained complete insights into the uptime of each critical piece of equipment. They gained knowledge on this by just glancing at the Dashboard, which provides downtime information along with the count of breakdown and PPM activities.

Once downtime is detected, the system promptly notifies the technicians who work in line with the defined Service Level Agreement(SLA) to restore the failed equipment to a functional state. If there is a breach, reminders, and escalations enforce adherence to SLA.

Innomaint Mobile App helped the technicians to execute the PPM with easy digital checklists and monitor each asset by scanning the QR Code. Upon scan, the technicians can instantly retrieve asset details and maintenance history. As well known, this information is required to provide good quality fixes.

Innomaint provides role-based mapping for cost center managers, regional managers, and state heads to track entire maintenance operations under their scope of power and jurisdiction. They were able to instantly generate and validate MHE reports on a weekly and monthly basis.

Maintenance supervisors can allocate techs to shifts on a roster basis with auto-assign capabilities. Breakdown tasks can be auto-assigned to many technicians, in bulk, based on service category and user group mapping. Anyone can accept the task and start fixing it so that a breakdown never goes unnoticed and unattended. The log of start time, stop time, etc., are captured.

Solution

Results

Immediate awareness of downtime status across all cost centers for uninterrupted shipping.

KPI metrics to track MTTR, MTBF, FTFR, etc for inferring the quality of fixes and productive levels of equipment.

Each state head can view the availability status of assets in cost centers located within their state.

With accurate records on PPM captured from the mobile application, the management team can realistically aim for zero breakdowns.

Improvement in operational efficiency by up to 30%.

Increase in productivity by 10%

Increase in service Turn around Time(TAT) by 40%.

Reduction in operational costs by 30%.

How a field service company turned the tables on maintenance

How Roxy Roller Mills maintained quality throughout entire food supply chain

How did an FM company become proactive with maintenance

How did an FM company become proactive with maintenance

A reputed Facility Management company based in Andhra Pradesh, India, has branches in Dubai and other countries. Professionals with two decades of industry experience spearhead the organization. It has expertise in several industry verticals such as Hospitality Industry, Movie Theatres & Shopping Malls, Information Technology, Aviation, etc. It has received distinguished recognitions such as A++ Accredited Biz, BBB Rating, etc to its credit. 

Industry Facility Management
Location India

Problem Statement

  • The company approached InnoMaint seeking a solution to manage their housekeeping staff, especially during night shifts.
  • The office of the Facility Management company remains open from 8 AM to 5 PM.
  • But it undertakes fieldwork round the clock, 365 days a year.
Problem

Solutions  by InnoMaint

InnoMaint offered capabilities for managing the attendance and performance of their housekeeping staff continuously across the shifts. Such visibility is possible for supervisors from any location easily via mobile devices. 

InnoMaint provided facility managers the ability to have a glimpse of the real-time workload of the housekeeping staff at any moment by standardizing maintenance. With such visibility, they were able to assign work evenly to all staff to best utilize them. Auto-assign feature saved the efforts of line supervisors too! 

The CMMS was very easily adaptable by their staff. Managers clearly and precisely mentioned the areas to be cleaned. The staff, in turn, were able to capture photographs and attach them to the job requests as a testimony of work. 

Facility Managers were instantly notified of HVAC units that consumed power in an erratic manner and they were able to regulate power consumption even before waiting for electricity bills. 

Solution

Results

Managers were able to save staff from unnecessary fatigue

Repetitive tasks were assigned automatically at the apt time

Able to achieve consistently good results

IoT Integration helped in saving electric power. 

How a field service company turned the tables on maintenance

How Roxy Roller Mills maintained quality throughout entire food supply chain