How did Innomaint help a spices manufacturing giant, Swastiks Masala, automate procurement and achieve world-class production standards

With over 40 years in the food industry(spices), the long-serving Swastiks Masala preserved its impressive legacy, carving a niche for authentic and tasty flavor, earning loyal customers across South India with a strong network of 250 dealers.

The spices manufacturer has nine manufacturing plants in the state of Karnataka. It manufactures its diverse products following Good Manufacturing Practices(GMP). Spices have been an inseparable part of Indian cuisine for ages. India had trade relations with several nations owing to the spices grown here. The demand and popularity of spices in preparing a nourishing and delicious meal is well known.

Solutions  by InnoMaint

 Innomaint offered a modern EAM platform to drive agility and efficiency in managing operations. The application automated preventive, condition-based, and corrective maintenance workflows.

Swastiks team configured all the assets across their plants in various locations in a single EAM application. The application upheld the confidentiality of asset and service details in each location with visibility restricted to the respective Location Heads. It provided across-the-location visibility to Global Maintenance Heads. 

InnoMaint’s preventive maintenance module helped them plan and schedule maintenance activities with real-time notifications, ensuring the timely completion of tasks. 

It simplified maintenance planning and scheduling with uniform work distribution, balancing expertise and availability. Maintenance supervisors intervened, tracked, and managed tasks in real-time from remote locations, easily via mobile. It facilitated obtaining prompt approvals(from plant-in charges) to go forward with the maintenance. It leads to improved accountability and task efficiency.

Any worker in the production unit could instantly raise Breakdown service requests using the InnoMaint mobile app with a QR code scan easily. Upon receipt of such an emergency request, the application notified Location heads instantly and automatically assigned a Service Technician. 

The escalation management system provides for complaint management, wherein the system creates complaints automatically when techs breach pre-defined conditions. The application routes the auto-generated complaints to the intended teams and higher levels based on the frequency of violations for quick resolution of long pending issues.  

 Apart from maintenance modules, Innomaint provided Swastiks with a single-point procurement management module to centralize vendor information, track vendor performance, compare quotes and invoices, optimize the supply chain, etc.

The main warehouse and sub-stores are configurable in the application. When a need for spare arises, a request is submitted via the application. Upon the availability in the concerned store, it is dispatched, failing which the request is directed to the main warehouse. 

The application is smart enough to add items that have reached minimum re-order levels automatically to the automatically generated purchase list. Automation promptly notifies the serial or parallel approvers configured to approve the request to speed up procurement and approvals by obtaining, comparing quotes, or reusing previous purchase requests. 

The procurement management module provides an exclusive workflow to perform quality checks on arrived items at the central warehouse, return defective items, update GRN, and distribute items to sub-stores in various facilities based on the need. 

Production units easily calculated OEE metric precisely for a particular day, shift, operator, room, etc. It helped production units identify the reasons for the underperformance of production cycles and implement corrective measures quickly. 

By helping Swastiks overcome maintenance management and production challenges, Innomaint helped them unlock the full potential of their food production units.